Policies & Procedures

---

                                               Before your appointment

- Please allow yourself time to find my location and park.

- Please arrive 5-10 minutes prior so that you can fill out a consultaton form and we can start on time. This ensures that each client can receive their full hour treatment.  If you happen to show up late, you will be given the balance of your time.  However, if you show up too early, I may still be in with a client and may not be able to answer the door.

                                                  Cancellation Policy

- There is a 24 hr cancellation policy. All no shows/no notice/last minute cancellations will incur full charge for appointment time or forfeit one of prepaid package deals.

- There are no refunds available on prepaid package deals; they may be gifted to others should you choose to not use them. All prepaid package deals carry an expiration date. For example, 3 pack expires in 5 months; 5 pack expires in 7 months; 10 pack expires in 12 months. The purposes of the expiration is that its recommended and essential for good health to have a massage on a monthly basis to maintain the work that has been given to your body. The extra leeway is for life's mishaps.